Privacy Policy
Last updated: January 2026
Introduction
SS Automation & Controls LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ssautomationllc.com or engage our services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, company name, and other contact information you voluntarily provide when filling out forms or contacting us.
- Project Information: Details about your automation needs, equipment, facilities, and technical requirements shared during consultations.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small data files stored on your device to improve your browsing experience and analyze website traffic.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver the automation services you request
- Send project updates, quotes, and relevant communications
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who assist in operating our website or conducting our business, under confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
SS Automation & Controls LLC
Email: support@ssautomationllc.com
Phone: (615) 854-2420
