Turnkey Maintenance

Scope of Work

Ongoing automation system maintenance - the stuff that prevents emergency calls. Scheduled inspections, preventive maintenance, firmware management, backup verification, and system health monitoring.

Systems Covered

• PLC systems - batteries, firmware, backups, I/O health
• HMIs - backup, updates, touchscreen calibration
• Robots - grease schedules, cable inspection, calibration
• Drives - cooling, capacitor monitoring, parameters
• Networks - switch health, traffic monitoring

The Model

Typically structured as an annual agreement with scheduled visits (monthly, quarterly, or per your preference) plus remote monitoring and priority emergency response.

Investment

Depends on the number and complexity of systems covered. A small facility with a few PLCs and one robot: $15K-$30K/year. A complex operation with dozens of systems: scales accordingly. We scope based on your actual equipment, not a generic formula.

ROI

Avoided downtime is the big one - one prevented emergency easily pays for a year of maintenance. But also: extended equipment life, documented system state (important when your controls tech retires), and priority response when something does fail.

Built for You

You've got more to maintain than hours in the day. We take the controls and automation burden - the specialized stuff that requires platform expertise and expensive software licenses - so you can focus on everything else.

What You Get

• Regular backup verification (not just "we ran a backup" - verification that it's restorable)
• Battery status tracking before they fail
• Firmware currency management (with risk assessment)
• Identified issues documented with recommended actions
• Institutional knowledge captured and documented

Coordination

We schedule around your production. We communicate before, during, and after visits. You know what we're doing and what we found. No mysterious vendor visits.

Your Team Stays in the Loop

We're not trying to replace your people - we're supplementing expertise. We'll train on common tasks so your team can handle routine items. We take the specialized work that doesn't make sense for you to staff full-time.

Inspection Protocols

Documented checklists based on manufacturer recommendations and our experience. Not a "walk around and look" inspection - systematic evaluation of system health indicators.

Trending and Monitoring

Where systems support it, we track key health indicators over time. Servo drive temperatures, I/O response times, network traffic patterns. Anomalies get flagged before they become failures.

Firmware Philosophy

We don't blindly update. We evaluate: what does the update fix? What's the risk of the update itself? What's the rollback plan? Updates happen during scheduled windows with full backups first.

Backup Verification

A backup that won't restore isn't a backup. We periodically verify that backups can actually be restored - not just that a file exists. This catches corruption, version mismatches, and missing components.

Documentation Maintenance

Your documentation should match reality. When we find discrepancies (and we will), we document them. Over time, your system documentation becomes actually trustworthy.